Delete account
Account deleted
Without signing in
Can’t receive the code? Email support@quizawesome.com from the address on your account with the subject “Delete my account”. We confirm it’s you by replying to that address, then delete the account within 30 days (usually much sooner) and email you when it’s done.
Child accounts
A child profile has no email. The parent deletes it in the app: Family → the child → Delete. That removes the child’s name, birth year, consent record, phone account and study data.
What is deleted
- Your email, sign-in and profile (display name, age and consent confirmations)
- Exams you own, with their notes, PDFs and photos
- Your answers, study history, streak and credit balance
- Your chat messages and system lines about you, group memberships, game data and blocks
- Family links, extra-time requests and suggestions, managed-mode settings
- Tutor conversations, push tokens and notification settings
What is kept
- Shared exams: if other members still study an exam you made, they keep its questions; your notes, membership and answers are deleted.
- Reports: chat and person reports you filed are kept without your name; reports about you are kept. Both are deleted 1 year after they were filed.
- Purchases: store transaction records (product, dates, status) are kept without your account, for refunds and accounting.
- Suspensions: if your account was suspended, a one-way hash of your email is kept until 1 year after the suspension ends, so the suspension can’t be skipped by signing up again.
Full details: Privacy Policy. Deleting the app from your phone does not delete your account, and deleting your account does not cancel a subscription.